If you have a problem accessing a model you have paid for, we will forward it to you. If the model is not what you want or if you have problems accessing the model, we will give you a 100% refund.
At STLmarket.net, we stand behind the quality of our 3D models. We offer a 100% satisfaction guarantee – if you are unhappy with your purchase for any reason, let us know within 30 days and we will provide a full refund, no questions asked.
Our top priority is ensuring you are completely satisfied with your models. If there are any issues with the files or print quality, we will work with you to make it right.
You can buy from us with confidence knowing you are covered by the STLmarket guarantee. We truly value our customers and aim to provide the best buying experience.
Please don’t hesitate to contact us if you need any assistance.
F.A.Q.
I made the payment but the wrong product link was sent.
In this case we will send you the correct link to the product. We will also give you a gift model for your satisfaction.
I made the payment but the files are missing.
If there are any errors or omissions in the files you download, we can either give you new models as a gift or a full refund.
Your happiness is more valuable to us than money.
Is there any deduction for refunds?
There are no deductions for refunds. Your refund will be 100% tax-inclusive.
I have another question!
If you would like more information about any other topic, please contact us via our contacts page.
